2017 Integrated Report – Departure into a new era

Business model

With about 4,200 customer sidings in Europe, DB Cargo provides its customers with access to one of the biggest rail networks in the world and is thus the number one in European rail freight transport. The international network stretches along the huge European freight transport corridor. This means that rail transport is offered across Europe in the product areas of block trains, single wagon and combined transport. Individual industry solutions complete the range of services offered. Mainly self-owned traction units and freight cars are used to provide services. The customer structure is characterized by major customers. The key industries served are the iron, coal and steel (montan) industries, chemical, automotive and construction materials industries, heavy industry and consumer goods, as well as intermodal transport. The customer structure is characterized by major customers. The premiere key performance indicator is volume sold measured in ton kilometers. The relevant capacity utilization figure is measured in tons per train. The cost structure is mainly influenced by volume produced. Major cost drivers are personnel, infrastructure and maintenance expenses. 

The most important source of revenue is the transport of goods by rail. Key resources are customer relationships, a high level of customer understanding, motivated and well-trained employees, along with the efficient use of rolling stock and a high quality infrastructure. The intra-Group infrastructure companies and service providers are im­port­­ant partners in this respect.